IT Business Analyst

Change people's lives and love what you do Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives.

About the Role

As an IT Business Analyst, you'll be a trusted advisor to business stakeholders, product owners, and delivery teams. You'll evaluate business systems, model requirements, and define scope and objectives to drive impactful outcomes. Your insights will help shape the future of Cochlear's software products, ensuring they meet the needs of users across Clinical, Regulatory, Quality, and Customer Service functions.

Key Responsibilities

• Analyze and improve business processes, collaborating with delivery teams to implement effective solutions.
• Model and define requirements using industry-standard tools and techniques.
• Contribute to business cases by articulating cost, budget, and integration needs.
• Align initiatives with persistent story maps and participate in prioritization events.
• Champion long-lived design documentation and continuous improvement.
• Act as a subject matter expert across cross-functional teams.
• Facilitate solution design and document product features with a focus on usability and consistency.
• Support delivery and product support activities, including internal clinical trials.

Required Skills:

• Strong business analysis and critical thinking abilities
• Excellent communication and influencing skills
• Experience across multiple technology platforms
• High motivation and commitment to excellence
• Agile mindset with Scrum/Kanban experience
• Stakeholder management and relationship building
• Ability to manage complexity and competing demands
• Awareness of emerging technologies and innovation potential

For more information please contact Ralph on

What we offer

An attractive remuneration package and flexible extra-legal benefits

An extensive onboarding and training program

An enjoyable work environment with attention to life-work balance and homeworking

A stimulating environment with growth opportunities and opportunity to meet multi-disciplinary colleagues across the globe

This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. Be part of something purposeful and APPLY now by clicking on the link below and see your career grow

Cochlear Summary

Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always. Cochlear is the global market leader in implantable hearing solutions including cochlear implant systems (CI) and bone anchored hearing aids (Baha).

Equal opportunities

Cochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age. In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.