Salesforce Developer

Please find below details about the role:

Job Title: Salesforce Release Manager & Developer

Location: Brussels, Belgium

Onsite requirement: Homeworking policy: 3days /week onsite working

Contract duration: 24 months, possibility of further extension to 72 months

Pay rate: Based on experience

Role Overview:

Within the IT department, the Unit 1 - Customer Domain aims to support the processes and Salesforce applications for managing customer interactions for the client (Counter opening & closing, Work customer request and offer, claims, request information,...) within various channel such like the phone, email, the web portal and whatsapp.

We are looking for a Salesforce release manager to manage all the deployment & environment at our client for their projects and to manage corrective & evolutive maintenance on the current deployed applications (Salesforce Service cloud, Field Service and Experience Cloud).

The consultant will interact with our functional analysts, Salesforce technical lead and partners in charge of the Salesforce projects and maintenances.

The mission consists in:

1) Release Management activities related to the effective management of written or modified source code, by using client tools (TFS/Jenkins as described in Chapter 2):

• Source code version control in TFS (Microsoft) and later on in Microsoft Azure DEVOPS tool;
• Management of packages specific to each release;
• Specific release notes completion for each release;
• Automatic build and deployment management (where possible);
• Communication with dedicated teams for the implementation, maintenance and evolution of elements specific to development and build environments;
• Completion of deployment procedures (IMP and SWI). These procedures must contain the level of detail necessary for client to itself execute the deployment of the written or modified source code;
• Execute deployment (packages and configuration) in different environments (TST, ACC and PRD) relying exclusively on deployment procedures.
• Supporting client if it performs the deployment itself;
• Maintaining environment planning for the unit.
• Interface with the rest of client IT community when there is a related Salesforce deployment topic.
• Performing monitoring & impact analysis especially when Salesforce perform new technical upgrade of the package.

2) Corrective & evolutive maintenance:

• fix incident on production
• work on project implementation by performing technical design, configuration & Apex development.
• Develop new front end page for our customer community portal (jreact and later Lightning Web Runtime language).

Must Haves:

• Certification: Salesforce Development Lifecycle and Deployment Architect.
• Certification: Salesforce Field Service Consultant.
• Certification: Salesforce Platform Developer II
• Proven experience in Salesforce deployment lifecycle.
• Proven experience with Jenkins, React, Salesforce.
• Fluency in English.