C004703 Chief Technician (Provisioning and Hosting) ...
Solliciteren
Plaats
Mons7000
Henegouwen
België
Contract
Vooltijds, Onbepaalde duurDatum gepubliceerd
2026-02-25Online to:
2026-04-26EUR 20.00 HOUR
C004703 Chief Technician (Provisioning and Hosting) (NS) - MON 9 Mar
- EMW
- Henegouwen
- 23 uren geleden
Deadline Date: Monday 9 March 2026
Requirement: Chief Technician (Provisioning and Hosting)
Location: Mons, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 6 April 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
As the Chief Technician, you will play a pivotal role in supporting, contributing to, developing, and managing Infrastructure as a Service (IaaS) and related systems. Your responsibilities span the entire lifecycle, including service operation, and project support and execution. Here are the key aspects of the role:
Daily Operations and Maintenance:
Guarantee seamless operation and upkeep of NISC IaaS Services, regardless of whether they are hosted on-premises, in private clouds, or public clouds
Perform system administration tasks for other IaaS-related assigned systems
Troubleshooting and Issue Resolution:
Identify and troubleshoot issues promptly, assisting in their timely resolution
Change Management and Documentation:
Follow change management processes diligently
Update network topology diagrams and the Configuration Management Database (CMDB) after installing new components or decommissioning old ones
Strategic Support and Coordination:
Provide advice and support to the IaaS Service Area Owner (SAO) and Service Delivery Managers (SDMs) throughout the entire capability lifecycle
Foster close and coordinated ties with IaaS management to ensure harmonized efforts and synchronized outcomes across all activities
SLA Compliance and Process Development:
Monitor compliance with Service Level Agreements (SLAs)
Contribute to the development of processes, procedures (SOPs), and Standard Operating Instructions (SOIs) for IaaS services
Reporting and Communication:
Prepare reports, briefings, position papers, and presentations for senior management during project development and implementation phases
Ad Hoc Responsibilities:
Undertake ad hoc tasks related to the NISC Business Area's responsibilities
Availability and Flexibility:
Be prepared to work during scheduled maintenances, service- affecting activities, and contingency situations beyond regular business hours
Be on-call after working hours on weekends if necessary
Travel and Deployment:
Be ready to travel and work at various locations, including Braine-l'Alleud, SHAPE/Mons, HQ Brussels, The Hague/Netherlands, or other datacenters in NCIA's responsibility as required
Requirements
Skill, Knowledge & Experience:
The candidate must have a currently active NATO SECRET security clearance
Higher vocational training in a relevant discipline with 4 years post-related experience. Or a secondary educational qualification with 6 years post-related experience;
Virtualization Skills (IaaS): Demonstrated practical knowledge and hands-on experience of IaaS, including both physical and virtual servers, VMware hypervisor, and storage devices.
Proficiency in managing software-defined storage systems, particularly vSAN. VMware Cloud Foundation as a bonus
Guest Operating System Competence: Comfortable working with both Linux and Windows operating systems, including hardening and patching
Containerization: Knowledge of at least one containerization solution, such as OpenShift, Docker, Kubernetes, or Tanzu
Cloud Operations and Management: Practical experience in private and public cloud environments, covering IaaS, PaaS, SaaS, and cloud monitoring and optimization
Infrastructure as a Code: Knowledge and Hands on experience on Ansible and Terraform coding and automation will be a bonus.
Exceptional ability to function effectively within a team, provide IT support, and resolve technical issues
Willingness to stay updated on advancements in IaaS technologies
Proficiency in documenting current designs and configurations
Ability to create and maintain Standard Operating Procedures (SOPs) and training materials
Outstanding verbal and written communication skills
Willingness to respond to IaaS incidents even outside regular working hours
Desirable Qualifications:
Industry certifications related to virtualization, Linux operating systems, cloud, and containerization technologies
Previous work experience in a service provisioning organization
Understanding of NATO Responsibilities:
Familiarity with the responsibilities and structure of the North Atlantic Treaty Organization (NATO)
Requirement: Chief Technician (Provisioning and Hosting)
Location: Mons, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 6 April 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
As the Chief Technician, you will play a pivotal role in supporting, contributing to, developing, and managing Infrastructure as a Service (IaaS) and related systems. Your responsibilities span the entire lifecycle, including service operation, and project support and execution. Here are the key aspects of the role:
Daily Operations and Maintenance:
Guarantee seamless operation and upkeep of NISC IaaS Services, regardless of whether they are hosted on-premises, in private clouds, or public clouds
Perform system administration tasks for other IaaS-related assigned systems
Troubleshooting and Issue Resolution:
Identify and troubleshoot issues promptly, assisting in their timely resolution
Change Management and Documentation:
Follow change management processes diligently
Update network topology diagrams and the Configuration Management Database (CMDB) after installing new components or decommissioning old ones
Strategic Support and Coordination:
Provide advice and support to the IaaS Service Area Owner (SAO) and Service Delivery Managers (SDMs) throughout the entire capability lifecycle
Foster close and coordinated ties with IaaS management to ensure harmonized efforts and synchronized outcomes across all activities
SLA Compliance and Process Development:
Monitor compliance with Service Level Agreements (SLAs)
Contribute to the development of processes, procedures (SOPs), and Standard Operating Instructions (SOIs) for IaaS services
Reporting and Communication:
Prepare reports, briefings, position papers, and presentations for senior management during project development and implementation phases
Ad Hoc Responsibilities:
Undertake ad hoc tasks related to the NISC Business Area's responsibilities
Availability and Flexibility:
Be prepared to work during scheduled maintenances, service- affecting activities, and contingency situations beyond regular business hours
Be on-call after working hours on weekends if necessary
Travel and Deployment:
Be ready to travel and work at various locations, including Braine-l'Alleud, SHAPE/Mons, HQ Brussels, The Hague/Netherlands, or other datacenters in NCIA's responsibility as required
Requirements
Skill, Knowledge & Experience:
The candidate must have a currently active NATO SECRET security clearance
Higher vocational training in a relevant discipline with 4 years post-related experience. Or a secondary educational qualification with 6 years post-related experience;
Virtualization Skills (IaaS): Demonstrated practical knowledge and hands-on experience of IaaS, including both physical and virtual servers, VMware hypervisor, and storage devices.
Proficiency in managing software-defined storage systems, particularly vSAN. VMware Cloud Foundation as a bonus
Guest Operating System Competence: Comfortable working with both Linux and Windows operating systems, including hardening and patching
Containerization: Knowledge of at least one containerization solution, such as OpenShift, Docker, Kubernetes, or Tanzu
Cloud Operations and Management: Practical experience in private and public cloud environments, covering IaaS, PaaS, SaaS, and cloud monitoring and optimization
Infrastructure as a Code: Knowledge and Hands on experience on Ansible and Terraform coding and automation will be a bonus.
Exceptional ability to function effectively within a team, provide IT support, and resolve technical issues
Willingness to stay updated on advancements in IaaS technologies
Proficiency in documenting current designs and configurations
Ability to create and maintain Standard Operating Procedures (SOPs) and training materials
Outstanding verbal and written communication skills
Willingness to respond to IaaS incidents even outside regular working hours
Desirable Qualifications:
Industry certifications related to virtualization, Linux operating systems, cloud, and containerization technologies
Previous work experience in a service provisioning organization
Understanding of NATO Responsibilities:
Familiarity with the responsibilities and structure of the North Atlantic Treaty Organization (NATO)