Junior Customer Manager - Dutch Speaking

EMAsphere is a fast-growing company with offices in Louvain-la-Neuve and Ghent.

We provide financial and non-financial reporting automation solutions for business leaders.

Our mission is to provide CFOs with up-to-date reports at their fingertips so that they can trust their data and focus on analysing their company's performance.

Due to the rapid growth of EMAsphere, we are still looking for Junior Customer Manager profiles. As Customer Manager you will be part of the Services & Support team for Belgium 

Your main tasks will be as follows:

• Implementing our cloud solution for our customers: you will assess the customer's current situation; analyse and understand their needs. You will find innovative solutions and suggest improvements using EMAsphere.
• Train and support our customers: you train our customers to become EMAsphere champions. You will prepare and update training materials and documentation. You provide the necessary support when required.
• Support and guide our sales team and partners: you support them in the sales process through product positioning, key benefits and presentations to customers and prospects.
• Participate in product definition: you work with the development team on new ideas based on your experience of the sector and your contacts with customers and prospects.

About you

• Education: holder of a bachelor's or master's degree with a specialisation in finance, accounting or management reporting.
• Experience: Between 0 and 3 years' experience in implementing financial software or in accounting management (reporting, budgeting, financial analysis, etc.). 
• Languages: You are fluent in Dutch and English.
• Skills: You have strong communication, writing and problem-solving skills (detecting, solving, optimising). You have strong analytical and logical reasoning skills. You are a real learner and have common sense!
• Attitude: You are customer-oriented. Teamwork is in your DNA, but you're also capable of working independently. You're a fun and dynamic colleague.
• Interest: You have a keen interest in technology.

 What we offer

• Join a team as exceptional as you. Be part of a fun and dynamic team, led by experienced entrepreneurs.
• Attractive package. An attractive salary package for a full-time position (38h/week) with a wide range of benefits, such as meal/eco vouchers, hospitalization/group insurance, homeworking allowance, 13th month, 6 extra days-off, ...
• Acquire strong skills and expertise. The opportunity to quickly acquire new skills and expertise as well as opportunities for further growth in a fast-growing company with international ambitions.
• Feel good at work. Happy hours, staff events, family days, relaxation room, the fruit-monday, the buddy-program, ... We do our best to make EMAsphere a happy place to work. We also have an event committee waiting for you!
• Enjoy working in great workplaces. A dynamic and flexible workplace with room for open communication with 2 days of homeworking per week.