National Account Manager

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Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

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We are seeking a National Account Manager to join our Merchant Benefits team.

In this role, you will be responsible for managing and amplifying strategic commercial relationships with FMCG retailers and other chains in Belgium and Luxembourg.

Your primary objective is to drive business performance by establishing, nurturing and maintaining robust commercial partnerships with merchants who accept Edenred's benefits solutions. Our portfolio includes collaborations with major retailers, both in-home and out-of-home, as well as well-known global and local chains.

More specifically, you will be responsible for:

• Building strategic Accounts and Channel plans in collaboration with the Merchant Director

• Cultivating multi-stakeholder relationship with key partners

• Assessing the needs and business drivers of specific retailers/chains and translate insights into tailored annual plans that optimize partner visibility, shopper traffic, and turnover

• Cross-selling our solutions among existing partners across both geographies

• Driving the innovation agenda

• Negotiating new and existing agreements to establish sustainable long-term partnerships

• Monitoring execution, and when required intervene internally as SPOC, to ensure everyday excellent operational delivery

• Analyzing data and leverage trends to accelerate growth

• Understanding the broader market dynamics, trends in shopper behavior and user preferences to secure growth and maintain a competitive edge

• Accelerating the journey from transactional collaborations towards true partnerships with strategic retailers and chains

• Supporting the team responsible for merchant partner administration

• Working in close collaboration with the Marketing Go To Market & Communication team, Finance, Data, IT & Support teams to ensure delivery of our strategic growth agenda

• Collaborating with the Business Line's Centre of Excellence and become an active member of the Global Merchant community

• You hold a Master's degree

• You have a minimum of 8 years' experience in Sales and have at least successfully managed a Top-3 retailer in Belgium and have managed another chain/account

• You are a results-driven manager and aim for high performance, with a track record of overachieving targets whilst building long-term partnership with retailers

• You have strong analytical skills and have experience in data driven sales, preferable a skill you mastered working in a role as trade category manager, commercial finance business partner or a similar role

• You are a skilled negotiator, an excellent relation builder and hands-on sales professional

• You have a strong experience in building strategic (account) plans

• You are passioned by digital marketing, media and consumer trends

• You have an affinity with innovations and a genuine interest in Artificial Intelligence

• Your speak fluently French or Dutch and you master the other language. You have at least a professional level in English

• Experience as project manager is considered a plus

• Knowledge of a CRM, Power BI and other solutions is a plus

• You are a true team player and an expert in communication

ASAP

• You report directly to the BeLux Merchant Director

• You are part of the Management community with regular meetings with the members of the local Edenred BeLux Board

• A stimulating position within a growing dynamic organization that focuses on technological innovation to enhance the purchasing power of employees.

• Permanent full-time contract (38 hours/week)

• Location: Brussels (Auderghem)

• You receive a competitive salary package, including a performance-based bonus with a possibility to overachieve

• You are covered with a group insurance

• You are also covered with hospitalization and ambulatory care insurance (with the option to extend it to your family)

• Your package includes a car or a mobility budget

• You benefit from all Edenred-solutions, such as Benefit vouchers (Edenred Meal, Eco, Gift, Sport&Culture) and Edenred Engagement (including Edenred Discounts, Wellbeing, …).

• The opportunity to work remotely up to 2 days a week with your manager's approval, including a homeworking allowance of 115€

Apply now and Vibe with Us