Responsibilities Job Description: Administrative Support: Handle general office duties, including document preparation, filing, date entry and record-keeping Customer Communication: Manage inbound & outbound phone calls to address customer inquiries, provide information and follow up as needed. Maintain professional & courteous communication with clients & stakeholders Event Assistance: Provide on-site support during events such as Bookfairs. Including setup, customer service & coordination Coordination and Collaboration: Liaise with internal teams and external partners to ensure efficient workflow & task completion. Support team members with ad-hoc tasks and projects as required Documentation and Reporting: Maintain accurate records of customer interactions, event details & administrative tasks. Prepare summaries or report on activities as requested by supervisors Requirements High diploma or other related disciplines At least 1-2 years of relevant administrative experience, customer service Experience in event support will be an advantage Proficient in Microsoft Office Suite (Word, Excel, Outlook) Excellent verbal and written communication skills and multitasking abilities Be able to work independent and as part of team We offer excellent career development opportunities to unleash your potential, competitive remuneration package including a 5-day work week, flexible working hours, birthday leave, top-up MPF scheme, medical insurance, discretionary bonus and staff purchasing discount etc. Interested parties please apply with your full resume with stating present and expected salary by clicking \"Apply Now\". Personal data provided by job applicants will be kept strictly confidential and used for employment related purpose. Only short-listed candidates will be contacted. You are welcome to visit our website to know more about us: /