Inside Sales Coordinator

Job Title: Inside Sales Executive – Freight Forwarding

Location: Antwerp, Belgium

Employment Type: Full-time

Salary: €40,000 – €50,000 per year

Start Date: ASAP (Urgent Requirement)

Work Model: Office-based initially, with hybrid (1 day WFH) after 6 months

About the Company

JA large freight forwarding company with a strong and growing footprint in the Antwerp logistics market. Known for delivering exceptional logistics solutions across air, ocean, and road, we are now expanding our commercial team to support continued growth in Belgium and across Europe.

Your Role: Inside Sales Executive

As an Inside Sales Executive, you’ll play a pivotal role in converting warm leads into lasting business relationships. This is not a cold-calling environment—instead, you'll be leveraging existing interest to drive value, close deals, and support key clients.

You will:

• Manage inbound sales inquiries and follow up on warm leads from marketing and operations.
• Build and maintain strong customer relationships via phone, email, and digital channels.
• Collaborate closely with pricing and operations teams to ensure competitive, tailored offers.
• Provide quotations, handle RFQs, and support sales admin processes.
• Maintain accurate CRM records and contribute to sales pipeline growth.
• Support occasional account management and client retention efforts.

What We’re Looking For

• 2+ years in freight forwarding, logistics, or a similar B2B sales environment.
• Strong communication skills and a customer-first attitude—you're persuasive, professional, and a relationship builder.
• Proven experience in pricing and/or operations (air/ocean/road logistics preferred).
• Fluent in English; Dutch and/or French are a strong plus.
• Proactive mindset with the ability to work independently and meet targets.

Why Join?

• Reputable Global Brand: Be part of a well-established international freight forwarder.
• Attractive Package: €40,000 – €50,000 annual salary plus bonus potential.
• Flexible Work: Hybrid option (1 day WFH) after 6 months.
• Great Culture: Join a dynamic and supportive team in a fast-growing market.