Healthcare Engagement Manager

Role summary

The Healthcare Engagement Manager will be responsible for developing, strengthening, and managing relationships with key stakeholders in the global healthcare community, including industry leaders. This role directly contributes to improving patient safety, enhancing supply chain transparency, and enabling innovation in healthcare systems worldwide through the adoption of GS1 standards.

Responsibilities include the following:

• Account Management of GS1 Healthcare global members: Build and maintain strong relationships with GS1 Healthcare global members and other stakeholders, including industry associations, manufacturers and solution providers.
• Business Development: Support the growth of the GS1 Healthcare community by proactively identifying, engaging, and developing relationships with new stakeholders, establishing and maintaining a robust pipeline of potential future GS1 Healthcare global members.
• Advocacy & Promotion: Develop and deliver targeted messages, compelling case studies, and impactful presentations to clearly articulate and promote the value of GS1 standards in the healthcare sector.
• Project Support: Work closely with the Director of Healthcare Strategic Partnerships to design, refine, and deliver a compelling membership value proposition that drives engagement, retention, and growth of global members.
• Market Intelligence: Monitor healthcare industry trends and emerging needs to help shape GS1’s Healthcare global membership value proposition and strategic direction.

Education/experience

• Bachelor’s degree in healthcare, business, communications, public health, or related field (Master’s degree is a plus).
• 3+ years of experience in account management, stakeholder relations or business development, preferably within healthcare, life sciences, or medical technology sectors.

Skills (Must have)

• Must be fluent in English, oral and written. Fluency in other languages is helpful.
• Strong organisational, presentation, verbal, and written communication skills.
• Effective relationship builder, one-to-one, one-to-many, internally and externally, with small and large organisations.
• Ability to create strong and trusted relationships with a globally distributed team in a multi-cultural environment.
• Demonstrates passion, energy, and drive in their work.
• Operates in a manner that demonstrates honesty; keeps promises and honours commitments; behaves in a consistent manner.
• Ability to manage multiple projects simultaneously.
• Excellent time management skills and flexibility to cater for commitments across multiple time zones.
• Customer-focused and results-oriented.

Nice to have

• Strong understanding of healthcare supply chains, patient safety initiatives, and/or healthcare regulations.

This job may require up to 15% global travel.

This is a hybrid role with a minimum of 4 to 8 days per month in the Brussels office.

IMPORTANT! Please do not contact hiring managers. Apply through LinkedIn Recruiter and we will be in touch if you are a good fit.

GS1 Overview

GS1 develops and maintains the most widely used supply chain standards that are fundamental to numerous enterprises around the world. The best-known symbol of GS1 standards is the barcode, named by the BBC as one of “the 50 things that made the world economy”. Five decades ago, we started by helping food retailers do business more efficiently and reduce consumer prices. Today, GS1 standards improve the efficiency, safety, and visibility of supply chains across physical and digital channels in 25 sectors, including retail omnichannel and e-commerce, healthcare, transport and logistics, food service, technical industries, and humanitarian logistics. Our scale and reach – local Member Organisations (MO) in 120 countries, 2 million user companies, and 10 billion transactions every day – help ensure that GS1 standards create a common language that supports systems and processes across the globe.

GS1 is an Equal Opportunity Employer. We will never unlawfully discriminate on the grounds of race, religion, belief, ethnic origin, colour, nationality, gender, gender reassignment, sexual orientation, age, disability, marriage and civil partnership, pregnancy, maternity, or political opinions.