Job 5 van 8


Report this listing

Solliciteren



Program Director(Enterprise Network)


ppbAs the Program Director, you will lead Domain Program Management initiatives, enhancing existing capabilities to drive the program's growth on both global and regional scales. Your primary responsibilities will include overseeing the service portfolio, nurturing C-level relationships, and meticulously monitoring program performance and growth. /b /ph3Key Responsibilities /h3ullibService Portfolio and Strategic Accounts: /bExpand the service portfolio and manage strategic accounts. Utilize broader service offerings to strengthen C-level engagements. /lilibBusiness Strategy and Financial Management: /bPlay a pivotal role in shaping the business strategy for the program. Manage a team of over 150 professionals, influence the account’s PL, and ensure consistent EBITDA performance. /lilibRoadmap Development: /bDevelop and implement the Automation and Delivery Excellence roadmap, ensuring alignment with customer requirements. /lilibAutomation and Delivery: /bDrive program management of Automation Development andNetOps.Aiplatform maturity and operationalization. /lilibCustomer Interaction and Team Development: /bFoster strong customer relationships and oversee operations in a 24/7, multi-location environment. /lilibProgram Leadership: /bLead the development and execution of program strategies, guide program managers and staff, ensure compliance with organizational policies, and oversee budget preparation. /lilibRisk Management and Continuous Improvement: /bManage risks, coordinate with other departments, and drive continuous improvement in program execution. /lilibGovernance and Compliance: /bEnsure business processes adhere to regional and financial regulations and best practices. /lilibService Delivery: /bEnable efficient and effective service delivery, manage customer projects related to service operations, and ensure all contractual SLA targets and escalations are managed professionally. /lilibTechnical and Operational Oversight: /bOffer technical guidance, oversee tool development, and manage interactions with network vendors on high-level support issues. /li /ulh3Essential Qualifications /h3ullibLeadership Experience: /bProven experience managing a large team (150 resources) and influencing PL performance. /lilibCustomer Interaction Skills: /bPersuasive communication skills (oral and written) and experience in managing customer relationships and service delivery. /lilibGovernance Skills: /bStrong governance and strategic planning capabilities. /lilibFinancial Acumen: /bProficiency in managing budgets, ensuring value for money, and promoting sound financial practices. /lilibTechnical Knowledge: /bIn depth with Enterprise Networking (WAN, SDWAN, LAN, WLAN, UCC, , and a clear understanding of Day 0, Day 1, and Day 2 enterprise network operations. /lilibDomain Knowledge /b: Working experience with Global Manufacturing companies with production, warehousing and RD in regulated environments. /lilibCritical Thinking Skills: /bExperience in root cause analysis and problem-solving. /lilibTraining and Quality Assurance: /bLead the development of training frameworks and quality assurance programs to ensure continuous improvement. /lilibQualification: /bMinimum of Bachelor of Engineeringwith wide exposure to Telecom Network Operations. /li /ulh3Additional Skills /h3ullibStrategic Mindset: /bAbility to guide and manage program development with a strategic perspective. /lilibPresentation Skills: /bProficient in presenting technical information to both technical and non-technical audiences. /lilibCustomer Focus: /bA deep understanding of customer requirements and the ability to cater to stakeholder needs. /li /ul /p #J-18808-Ljbffr

Solliciteren