As a UX Researcher/Designer, you will lead the user experience strategy for digital
platforms. You'll conduct user research, define personas, facilitate workshops, and design intuitive
navigation and information architecture. Collaborating with UI designers, stakeholders, and product
teams, you'll ensure a seamless and impactful user experience.
Key responsibilities
Lead and document UX research activities using tools like Condens
Facilitate workshops on functional framing, ideation, and co-design
Conduct user research via interviews, surveys, observations, and tests
Analyze user behavior and website performance using Matomo, heatmaps, etc.
Create personas, experience MAPS, and define user journeys
Design wireframes, storyboards, user flows, and site MAPS using Figma
Present design concepts and solutions to stakeholders
Collaborate with UI Designers to ensure consistency with the design system
Contribute to UX Chapter activities (feedback sessions, knowledge sharing)
Required qualifications & skills
7+ years in design thinking within agile environments
7+ years in qualitative and quantitative research methods
3+ years in interaction design and information architecture
Formal qualification in UX (Master's degree or certification)
Proficiency in Figma, PowerPoint, Miro, Matomo
Experience with Condens (research repository tool)
Bonus: Experience with Sitecore Xm Cloud or similar CMS platforms
Strong analytical, synthesis, and communication skills
Ability to facilitate workshops with diverse stakeholders
Autonomous, resilient, pragmatic, and user-focused mindse