Solution Engineer

💼Job Title: Solution Engineer

👨 💻Job Type: Contract/Freelance

📍Location: Brussels, Belgium

Work Regime: Hybrid 2 Days Onsite in a week

🔥Keywords: OSS, Solution Engineer, Live SP/Live Action, Python, Perl an SD-WAN

Position Overview: The Solution Engineer will perform the following tasks in collaboration with the expert from IT & network teams of different departments:

• Early involvement in business and technical projects to stress the need of adequate monitoring and produce the monitoring requirements

• Analyse the technical specification of these projects, define the best monitoring option, produce the design and implement it.

• Translate infrastructure/network events into service and customer impact views

• Manage, configure and integrate observability platforms

What you will be doing

• Minimum Master Level (ideally informatics with knowledge of Telecommunication) or proven experience in the OSS/event management domain

• You have confirmed experience in a complex IT & Telco environment

• Principles of telecom: network topologies and architectures

• Principles of IT system: OS, database, virtualisation...

• Ability to create clear and concise documentation (visual model, workflow diagram…)

• Knowledge of event management/monitoring/observability concepts and protocols

• You have knowledge of DevOps and agile development principles & methodologies

• Functional knowledge of the domain and data model standards like eTOM/ ITIL is considered as an asset.

• Good knowledge of English is mandatory (both oral and written). French and/or Dutch is an advantage.

• Customer centricity is part of your nature, you value communication and collaboration with others

• Soft skills: Analytical skill, assertive, curiosity, creative with an open mind, solution oriented, problem solving, optimistic, well-organised, attention to detail, enjoy interaction with new people, team player, quick learner and willing to go for the extra mile.

Specific to this position:

We are looking for experience with LiveSP/Live Action

Assure the vendor and product management

Understand network performance reporting

Understand QoS concepts and protocols

Bring technical expertise to improve current deployment

SDWAN technologies knowledge is a plus

Python & PERL experience is mandatory.

A little about us:

Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.

• Founded in 1998, headquartered in Atlanta (Duluth), Georgia.
• Employs over 50,000 professionals worldwide, with annual revenue approaching $3.0B.
• Delivers strategic technology and business transformation solutions globally.
• Operates through global delivery centers across North America, Asia, and Europe.
• Provides services for data center migration and workload development for cloud service providers.

Awardee of prestigious recognitions including:

• Women’s Choice Awards - Best Companies to Work for Women & Millennials, 2024
• Forbes, America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023
• American Best in Business, Globee Awards, Healthcare Vulnerability Technology Solutions, 2023
• Global Health & Pharma, Best Full Service Workforce Lifecycle Management Enterprise, 2023
• Received 3 SBU Leadership in Business Awards
• Stevie International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023