As Ecommerce & Digital Specialist, you will optimize sales through e-commerce and oversee the implementation, development and adaptation of the digital campaigns and activations while adding the BeLux touch.E-commerceResponsible for the BeLux webshop meaning managing a eshop in Dutch and French; Managing eshop with Salesforce and guidelines from HQ; Merchandising updates (staging) for each new launch: focus on copywritingCreate and manage own local activations with HQ; Project management for special launches with local follow-up; Close contact with HQ for new ideas regarding usability, designs, new payment- and delivery methods; Control orders: perform manual follow-up and checks on pending orders and release orders based on security criteria; Develop automated processes with HQ; Manage returns: inform customer with return procedure, follow-up with logistic department and control of returns; Close contact with different departments for eshop sales: IT, logistics, finance and customer service; Create monthly reports with the sales stats and figures including an overview of social media campaigns, bestsellers per collectionCustomer contact and supportManagement of all questions related to e-commerce by e-mail and telephone with CRM Salesforce; Pre-sales, transactional and post-sales support to customer; Direct specificquestions to the relevant departments; Follow-upof projects related to customers; Close contact with transporters to help customers with the delivery of their orderDigital MarketingDiscuss budget for online campaigns in BeluxAnalyse reports from HQ of the digital campaigns to make future campaigns even betterCreate newsletters in Dutch and French based on the guidelines from HQManage Belgian & Dutch local organic Facebook pageMonthly dealermailing for all dealers in Benelux: create own template, visuals and copywriting for each new launchProvide and prepare specific content files for dealers including images, product descriptions, price etc…Follow-up and control of internal and external websites according the strategySales (backup)Help team with all questions related to sales by e-mail and telephone; Work together with account manager to create orders in SAP, search for availabilities, follow-up of back orders and push orders if needed; Allocate watches to orders when neededBachelor degree (Marketing, Communication, Digital,…)Minimum 3 years' experience in E-commerce and Digital Marketing position, preferably in a multinational environment or at least affinity in the digital worldProven experience with CMS systems and familiar with Salesforce Commerce Cloud or willing to learnExperience in Online Marketing platforms (SEA, Google Ads, Facebook/IG Ads), Google Analytics and EDM tool (Salesforce Marketing Cloud)Good working knowledge of online environment - metrics, reporting, good working understanding of ecommerce principalsAbility to work on Adobe Photoshop, Canva or any editing toolsExcellent communication skillsPositive & energetic, hard-working, reliable, organized, conscientious and keen to take on more responsibilitySelf-motivated, proactive, problem solving. team workerAbility to prioritize effectively, manages multiple tasks, deal with pressureFluent in Dutch, French and EnglishAttractive salary package with extra legal advantages (No company car - annual gross salary between 50-60K)Challenging work environmentEvolutive role with strong responsibilitiesStrategic and hands-on roleStability & long-term perspectiveNo Home office but work in a collaborative, pragmatic environment