IT Support engineer, Nexin | VINDAZO in België

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Solliciteren

Plaats

Uccle
België
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-03-04

Online to:

2026-05-03
EUR 15.00 HOUR

IT Support engineer

Nexin
België
7 uren geleden

br /br /Our client is an IT company located in the southwest of Brussels, specialized in integrating IT solutions for the Belgian healthcare sector. The company supports organizations in their digital transformation through high-speed Wi-Fi, network infrastructure, multimedia solutions, digital workplace solutions, and managed services. You will join a people-oriented, growing organization where initiative, collaboration, and impact are central.br /br /br / br /br /br /Job Descriptionbr /br /br /br /br /As a member of the technical team, you are a key figure in managing and resolving IT incidents and requests, as well as installing and deploying solutions at client sites. You work both remotely and on-site, following internal procedures, ITIL best practices, and quality standards.br /br /br /br /br / br /br /br /Key Responsibilitiesbr /br /br /br /br /br /First point of contact for coordinating incident resolution for end usersbr /br /Handling IT incidents and service requests with a focus on quality and user experiencebr /br /Applying the escalation matrix and correctly referring issues to N+1 or specialized teamsbr /br /Maintenance, support, and troubleshooting of PCs, laptops, servers, printers, VoIP, Wi-Fi, MDM, and network infrastructurebr /br /Installation and configuration of IT systems at client sitesbr /br /Performing mass deployments according to company standardsbr /br /Diagnosing and resolving hardware, software, and network failuresbr /br /Providing technical support on-site or via remote management toolsbr /br /Accurate documentation of all actions in tickets and obtaining client signatures for on-site interventionsbr /br /br /br / br /br /br /Profilebr /br /br /br /br /br /3 to 7 years of relevant experience, preferably in a large organization (+1000 employees) and/or multi-client environmentbr /br /Fluent in Dutch and sufficient French for communication with French-speaking clientsbr /br /Strong knowledge of Microsoft environments and IP protocolsbr /br /Excellent understanding of Wi-Fi networksbr /br /Good knowledge of ITIL processes (incident, request, change management)br /br /Experience with ticketing tools such as JIRA, EasyVista, or ServiceNowbr /br /Plus: experience with RMM tools (NinjaOne, Atera, Helix BMC)br /br /Analytical, solution-oriented, strong communication skills, autonomous, and a team playerbr /br /Driving license B requiredbr /br /br /br / br /br /br /What Our Client Offersbr /br /br /br /br /br /A stimulating work environment where technology serves people and projects have social impactbr /br /A full-time permanent contract with a competitive salarybr /br /Attractive fringe benefits: meal vouchers, DKV hospitalization insurance, company car with fuel card, mobile phone with subscription, and professional laptopbr /br /Fixed expense allowancebr /br /Real development opportunities through continuous training, technical growth, and career advancementbr /br /The opportunity to be part of a close-knit, passionate team where initiative and ideas are valuedbr /br /br /br /

Solliciteren

IT Support engineer

Plaats

Contract

Datum gepubliceerd

Online to:

IT Support engineer

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