Operations Officer – KYC

Responsibilities

• Ensuring the correct application of
  Know Your Customer (KYC)
  policies.
• Following up on client and branch requests until files are fully finalized.
• Verifying the accuracy and validity of information using internal and external sources.
• Providing advice based on available data and analysis from multiple control checks.
• Collaborating with internal teams (Front Office, Relationship Managers, Compliance) and external parties to efficiently complete KYC files.
• Entering and maintaining KYC data in the relevant systems.
• Reporting any unusual or high-risk deviations to management.
• Contacting clients directly as part of the onboarding or recertification process.
• Maintaining up-to-date knowledge of KYC processes, internal policies, and relevant regulations.
• Independently analyzing and processing client files, while proposing alternative solutions when necessary.
• Identifying and escalating potential operational risks to hierarchy or compliance.

Technical Skills:

• Expertise in
  Know Your Customer (KYC)
  and
  Anti-Money Laundering (AML)
  processes
• Strong understanding of
  client onboarding
  and
  recertification procedures
• Proficiency in
  MS Office Suite
  (Excel, Word, Outlook, PowerPoint)
• Familiarity with
  KYC systems and IT tools
  used in banking operations
• Ability to perform
  data verification
  and cross-check information using internal and external databases
• Knowledge of
  risk analysis
  and
  compliance controls
• Basic understanding of
  banking regulations
  and
  financial compliance frameworks