Customer Experience Specialist With an eye for interior design… or two!
We’re looking for a key player to join our customer service team. We are a family-owned Belgian company that has been a leader in architectural elements for walls for over 50 years. From our headquarters in Ostend, our innovative products are available across Europe, from Paris to Köln, London, Barcelona, Slovakia, Lecco, and beyond.
Our commitment to sustainability is at the heart of everything we do. Sustainability is a core value that guides our choices—choosing the good one for our planet, people, and community.
We believe in a world in which digital technologies and data enhance the customer experience. A solid digital backbone combined with strong local teams is a powerful mix for our growth.
As a Customer Experience Specialist, you will:
Be the backbone of our export team, ensuring happy customers through seamless service from start to finish.
Manage the entire ordering process for your customer portfolio – from quotations to shipments (including customs procedures). Holds a master’s or bachelor’s degree.
Speaks English fluently and at least one additional language (eg Spanish, Swedish, Nordic, ...)
Has knowledge of SAP (a plus but not a deal breaker – we’ll teach you).
Hybrid working, with home office possibilities.
Innovative environment: work in a dynamic team that values creativity and operational excellence.