Cloud Architect

🚀 Now Hiring: ServiceNow Architect (ITSM, IRM & SIR)

📍 Location: Near Antwerp, Belgium

🕒 Type: Contract / Hybrid

🧠 Level: Principal

The Opportunity

We’re seeking a seasoned ServiceNow Architect to lead the design and delivery of scalable, secure, and AI-enhanced ServiceNow solutions across IT Service Management (ITSM), Security Incident Response (SIR), and Integrated Risk Management (IRM).

You’ll work closely with business and IT teams to streamline operations, improve compliance, and accelerate automation across the enterprise.

Key Responsibilities

• Design and implement ServiceNow solutions aligned to business goals
• Lead architecture, configuration, and integration for ITSM, SIR, and IRM
• Collaborate with stakeholders to define requirements and translate into scalable solutions
• Ensure compliance with SOX, GxP, and other regulatory standards
• Support testing, validation, and ongoing platform enhancements
• Stay current with ServiceNow releases and AI-driven features

What You’ll Bring

• Expertise in ServiceNow ITSM, IRM, and scripting (Flow Designer, Business Rules, Client Scripts)
• Experience with platform integrations (REST, JSON, SOAP APIs)
• Strong knowledge of ITIL, SDLC, and risk frameworks (e.g., NIST, SOX)
• ServiceNow Certified Implementation Specialist (ITSM and/or IRM)
• 6+ years of hands-on experience in ServiceNow environments
• Familiarity with GxP or validated industry environments (e.g., pharma) is a plus

Ready to join a high-impact team driving digital transformation?

About Planet Pharma:

Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering.

Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing.

We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Please click ‘apply’ or contact Augustus Chukwuma (Recruitment Team Lead) at Planet Pharma for more information:

E: achukwuma@planet-pharma.co.uk