Key Account Manager Northern Netherlands SPC

*With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn.

We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.

At Recordati, our mantra is simple. We've always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest – we want to give people the opportunity to be the best version of themselves.

This drive will never stop. Together, we will always be reimagining tomorrow – with new ideas, new technologies and new innovations to fight diseases.

Recordati. Unlocking the full potential of life.
Job Purpose*
The Key Account Manager has full accountability for territory business performance within assigned geographical area (Northern Netherlands). Responsible for producing and implementing territory business plan, visiting and selling to target decision makers and stakeholders defined in the business plan.

Key Responsibilities
Key Account Management
Design and implement a Key Account Management strategy for territory and coordinate all account level interactions.

Lead the development, implementation and regular evaluation and revisions of the detailed account-level business plan, aligned with the national brand objectives

Provide regular and accurate territory performance reports and customer and environmental insights to the Hospital Sales manager and other members of the cross-functional team

Identify when other resource (e.g. head office, Medical Advisor) is required in customer engagements and coordinate this engagement to deliver commercial objectives

Drive the development of commercially positive formulary, guideline and protocol inclusions for promoted brands in target accounts across both secondary and primary care. This includes securing of reimbursement (where appropriate), permission to prescribe, as well as the subsequent implementation and business pull-through

Sales Delivery
Accountable for achievement of the territory sales target

Promote and sell product(s) by influencing customer opinion (prescribing, non-prescribing and commercial)

Establish strong business relationships with identified key customer groups to ensure commercial objectives are met as per plan

Set and work to achieve agreed business objectives and deliver results with a short /medium term operational focus

Measure Return on investment of resourcing decisions and keep within budget

Achieve expected levels of activity across customer groups

Develop and maintain records of all customer and territory information on the CRM system

Report on customer call plans and customer product requirements, and provide regular progress reports on performance

Other
Ensure adherence to the national code of practice and to all company policies and procedures

Monitor market trends, competitor products and customer needs to identify new business objectives and provide timely feedback to all relevant internal stakeholders

Stays abreast of latest information in therapy area and maintains a high standard on training programmes and knowledge assessments

• GDP

Does the tasks and takes the responsibility in the various GDP processes as described in the quality documents that are part of the Quality Management System of Recordati BVBA

Required Education
Minimum degree level education.

Required Skills And Experience

• Strategic Account Planning: Develop comprehensive territory business plans and budget allocation strategies
• Budget Management: Plan, monitor, and control territory promotional expenditure and ROI analysis
• Negotiation: Influence stakeholders in complex decision-making environments
• Territory Optimisation: Efficiently manage time, resources, and budget across territory responsibilities

Technical Competencies
Required Behaviours And Competencies

• Creative Problem-Solving: Develop innovative solutions to complex market access challenges and customer needs
• Digital Adoption: Embrace new technologies and omnichannel approaches to enhance customer engagement
• Process Improvement: Identify opportunities to streamline territory management and improve efficiency
• Strategic Thinking: Generate creative approaches to formulary positioning and competitive differentiation
• Future-Focused: Anticipate market trends and proactively adapt strategies for emerging opportunities

Required Languages
English spoken and written as well as local language.

Travel required in %
80-90% within region.

At Recordati we believe in people Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.
We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.
If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.