Software Support Engineer
Solliciteren
Plaats
KortrijkBelgië
België
Contract
Vooltijds, Onbepaalde duurDatum gepubliceerd
2026-03-04Online to:
2026-05-03EUR 20.00 HOUR
Software Support Engineer
HIGHLIGHTS
Location:
Kortrijk Contract type : Permanent employment contract Hybrid working:
2–3 days remote work possible
You’ll join a company where you help keep daily operations running by supporting colleagues with IT-related issues. This is a hands-on support role where you combine troubleshooting, user support and basic infrastructure follow-up.
What you'll do? You help colleagues when they run into problems with software, applications or their workplace setup. Most questions come in through a ticketing system, but you’ll also help people directly when needed. You look into issues yourself first and try to solve them without immediately escalating them further. This can include things like user access, software errors, device setup or connectivity problems. You help maintain the general IT workplace environment. That means supporting Windows systems, communication tools and network-related topics that affect end users. When you notice the same problems coming back, you flag them and think along about structural improvements. You help prepare and configure laptops, install standard software and make sure new employees can start smoothly from day one. You’re involved when new tools, updates or internal IT improvements are introduced, mainly from a support and rollout perspective. You help keep internal documentation usable and up to date so the team can rely on clear information.
Who tends to succeed in this role You take initiative and aren’t afraid to get hands-on with IT challenges. You stay calm when someone says, “My laptop doesn’t work!” and know how to tackle it. You enjoy figuring things out and learning by doing. You take ownership and follow issues through until they’re resolved. You communicate clearly and effectively in English.
⭐
Nice-to-Haves Knowledge of Windows environments, networks, or telecommunication. Experience in IT support or helpdesk is a big plus. Knowledge of Dutch is a plus.
What’s in it for you? You’ll work in a structured IT environment where you’ll be able to learn quickly by doing. Flexible working hours and hybrid working (2–3 days remote work). Attractive salary package with additional legal benefits.
Questions or interested? Contact us via
oumayma@recurv.be
Kortrijk Contract type : Permanent employment contract Hybrid working:
2–3 days remote work possible
You’ll join a company where you help keep daily operations running by supporting colleagues with IT-related issues. This is a hands-on support role where you combine troubleshooting, user support and basic infrastructure follow-up.
What you'll do? You help colleagues when they run into problems with software, applications or their workplace setup. Most questions come in through a ticketing system, but you’ll also help people directly when needed. You look into issues yourself first and try to solve them without immediately escalating them further. This can include things like user access, software errors, device setup or connectivity problems. You help maintain the general IT workplace environment. That means supporting Windows systems, communication tools and network-related topics that affect end users. When you notice the same problems coming back, you flag them and think along about structural improvements. You help prepare and configure laptops, install standard software and make sure new employees can start smoothly from day one. You’re involved when new tools, updates or internal IT improvements are introduced, mainly from a support and rollout perspective. You help keep internal documentation usable and up to date so the team can rely on clear information.
Who tends to succeed in this role You take initiative and aren’t afraid to get hands-on with IT challenges. You stay calm when someone says, “My laptop doesn’t work!” and know how to tackle it. You enjoy figuring things out and learning by doing. You take ownership and follow issues through until they’re resolved. You communicate clearly and effectively in English.
⭐
Nice-to-Haves Knowledge of Windows environments, networks, or telecommunication. Experience in IT support or helpdesk is a big plus. Knowledge of Dutch is a plus.
What’s in it for you? You’ll work in a structured IT environment where you’ll be able to learn quickly by doing. Flexible working hours and hybrid working (2–3 days remote work). Attractive salary package with additional legal benefits.
Questions or interested? Contact us via
oumayma@recurv.be
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