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Client Success Manager (Remote)

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Client Success Manager (Remote)

We’re looking for a Client Success Manager to join our team in Belgium and help shape the future of contextual advertising as we continue to expand globally. At Seedtag, we lead the way in contextual advertising with our machine learning-powered platform. Our technology provides superior brand safety, human-like content understanding, and advanced cookieless targeting, making ads more engaging and respectful. Founded by two ex-Googlers in 2014, we’ve grown to over 600 Seedtaggers across 18 countries, raising €250M to revolutionise digital advertising. The Client Success Manager Role By providing exceptional service from a customer’s very first touch point through to activation and post-campaign analysis, Seedtag aims to provide a pain-free launch process, watchful stewardship, unparalleled insights during flight and a solutions-oriented analysis that optimises toward client KPIs and outcomes. With thorough measurement and reporting to demonstrate the power of our platform including custom recommendations on how a client’s strategy can evolve and improve, the Client Success Manager will become the trusted, consultative partner of brands and agencies looking to leverage cookie-less, privacy-first contextual solutions that drive measurable results. Initiate and execute client campaigns by agreed-upon timelines and budgets in partnership with the Ad Operations team. ~ Achieve Quarterly Incremental Revenue Goals for key accounts inside the book of responsibility. ~ Monitor campaign performance regularly and make necessary adjustments in partnership with the Ad Operations team. ~ Escalate unresolved issues to senior management or Adops as necessary, summarising the problem and attempted solutions. ~ Hold regular team meetings with necessary stakeholders outside to discuss client accounts, share updates, and collaborate on strategies. ~ Salesforce, Slack, Jira, etc.] for efficient internal communication and task management. ~ You have 3+ years of Media, Advertising or Technology experience in a sales, marketing or support role, including internships. You understand key consumer trends with a focus on digital advertising, privacy and programmatic. You have assisted in executing either direct-sold or programmatic advertising campaigns You are proficient in Excel and regularly analyze data to generate insights and applicable learnings. You excel at building strong relationships with clients, with communication skills being one of your top attributes. You are proficient in English with excellent verbal and written communication skills. At Seedtag, we trust you to balance work and life effortlessly with the option to work from home, the office, or even the beach in our hybrid mode. Online courses in ODILO, and optional English, French, or Spanish group classes. Fun & Connection: Participate in team activities, company offsites, and more! Please let us know if you require accommodations during the hiring process and we’ll ensure a positive and accessible experience.

Solliciteren

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