Senior Cloud Support Engineer (Azure, JIRA, L3)

Job Role: Senior Cloud Support Engineer (Azure, JIRA, L3)

Experience: 5+ Years

Location: Braine-l'Alleud, Belgium

We’re hiring a Senior Cloud Support Engineer (L3) to deliver expert support for Azure and on-prem platforms in a secure, high-compliance environment. Hands-on experience with Azure, JIRA, CI/CD, Kubernetes, and cloud troubleshooting is required.

Key Responsibilities:

• Provide L3 support for Azure and JIRA-based platforms
• Administer and automate JIRA Service Management (JSM)
• Build and manage CI/CD pipelines using Azure DevOps
• Configure Microsoft Entra ID (Azure AD)
• Troubleshoot Docker/Kubernetes environments
• Develop integrations using REST APIs, Java, or Groovy
• Monitor infrastructure with Prometheus, Grafana
• Ensure compliance with security and operational standards
• Maintain technical documentation and knowledge base

Qualifications:

• 5+ years in cloud/application support (L3 level)
• Strong expertise with Azure, JIRA/JSM, Kubernetes, and CI/CD
• Skilled in Java/Groovy, Git, and scripting
• Solid knowledge of networking, PKI, Linux/Windows Server
• Familiarity with ITIL processes
• Fluent in English
• Must be eligible for a security clearance