Business Development Manager

JOB TITLE: Business Development Manager – Retail IT

DEPARTMENT: Sales

REPORTING TO: Sales Director, Benelux

LOCATION: 1731 Asse - Zellik, Belgium - hybrid working model (3 days in office per week)

TRAVEL REQUIREMENTS: To TGCS Utrecht, NL and Almere, NL offices as well as to customer sites.

Why Toshiba Global Commerce Solutions?

At Toshiba Global Commerce Solutions, Inc., we’re not just enabling the retail industry—we’re transforming it. Recognised globally as the market share leader in retail store technology, we work with many of the world’s top retailers to deliver innovative, integrated solutions that connect in-store and digital experiences.

Every day, we help our customers to solve complex, real-world challenges and create more engaging, efficient and meaningful shopping experiences through cutting-edge technology. From advanced Point-of-Sale systems to next-generation in-store innovations, our end-to-end solutions keep retailers ahead in a rapidly evolving market.

Guided by our "Together Commerce" philosophy, we collaborate closely with clients to drive meaningful results—with insight, integrity, and impact.

As part of Toshiba Global Commerce Solutions, you'll be an integral partner to the success of our customers. If you're driven by innovation, inspired by transformation, and ready to shape the future of global commerce, you’ll find your place here.

What’s ‘In-store’? – Role Overview

As a New Business Sales Professional, you will be responsible for identifying, engaging, and closing new business opportunities within the retail sector. Your success will be measured by your ability to generate qualified leads, convert prospects into long-term clients, and contribute to revenue growth through strategic selling.

• Mission: To empower retailers to better serve their communities by enabling them to evolve with generations of consumers and associates while rapidly adapting to whatever the future holds
• Purpose: To empower retail to thrive and prosper

Key Responsibilities:

• Revenue Generation: Achieve or exceed quarterly and annual sales targets through new client acquisition.
• Lead Development: Identify and qualify new business opportunities via outbound prospecting, networking, and industry events.
• Solution Selling: Understand client challenges and position our IT solutions as value-driven answers to their needs.
• Pipeline Management: Maintain a healthy and accurate sales pipeline using CRM tools, ensuring timely follow-ups and forecasting.
• Stakeholder Engagement: Build strong relationships with key decision-makers in retail organizations (C-level, IT, Operations)
• Collaboration: Work closely with marketing, pre-sales, and product teams to tailor proposals and close deals effectively.

Success Metrics:

• New Revenue Closed: €X in new business within the first 6–12 months.
• Sales Cycle Efficiency: Average deal closure within X weeks/months.
• Lead Conversion Rate: Minimum X% conversion from qualified lead to closed deal.
• Client Retention Handoff: Smooth transition of new clients to account management with clear documentation and expectations.

What You Will Bring To The Team:

• Proven track record in B2B sales, preferably in IT or SaaS for the retail sector.
• Strong understanding of retail operations and digital transformation trends.
• Excellent communication, negotiation, and presentation skills.
• Self-starter with a results-driven mindset and entrepreneurial spirit.
• Fluent in Dutch and English; French is a plus (for Benelux coverage).

What We Offer:

• Competitive base salary + commission structure.
• Company car
• Tools and training to support your success.
• A dynamic, supportive team and a fast-growing company culture.

EEO

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, disability, gender identity, gender expression, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who may require reasonable adjustments because of a disability for any part of the employment process should email pollyanna.hilton@toshibagcs.com to inform of any requests.

Diversity, Equity & Inclusion

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).

With over 50+ years of commitment to retail, we are RETAIL. Our RETAIL values (respect, empowerment, teamwork, adaptability, leadership) characterize what our employees and clients can expect when they work with us every time and all the time. We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.