Supply Chain Business Analyst

Requisition ID: 70497 

About Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at  

We are looking for a data-driven strategist to bridge the gap between complex customer service & logistics data and actionable business decisions. As a Supply Chain Business Analyst, you won't just be \"reporting numbers\", you will be the storyteller who finds the \"why\" behind our supply chain performance and the \"how\" for our future improvements.

You will play a dual role: serving as a high-level data consultant for management and a process-improvement partner for our Supply Chain and Customer Service teams.

About KitchenAid Small Domestic Appliances

KitchenAid, a Whirlpool Corporation brand, is a leader in the small domestic appliance industry. For over a century, KitchenAid has designed innovative, stylish and high-performance kitchen appliances that empower consumers to elevate their culinary experience and enhance their life at home.

Data Analytics & Strategic Insight

• Translate Data into Decisions: Analyze large datasets across Customer Service, Repair Services and Logistics to identify trends and bottlenecks.
• Executive Reporting: Design and maintain high-impact dashboards that provide management with a \"pulse\" on the organization.
• Predictive Analysis: Move beyond what happened to predict what will happen, helping the team proactively manage seasonal peaks or potential supply disruptions.

Supply Chain & Process Optimization

• Process Mapping: Document \"as-is\" workflows in logistics and customer service to identify redundancies or manual friction points.
• System Synergy: Analyze how our ERP/WMS and other systems interact and propose technical or procedural adjustments to streamline operations.
• Cross-Functional Collaboration: Act as the analytical glue between the Business teams to ensure data flows seamlessly across the lifecycle of an order.

Change Management & Implementation

• Business Case Development: Quantify the ROI of proposed process changes or system upgrades to gain leadership buy-in.
• Post-Implementation Audits: Track the success of new initiatives to ensure they deliver the expected efficiency gains.

In this position, you aren't just supporting the business, you will be driving it. Your insights will directly impact our cost-to-serve, customer retention and our operational agility. If you enjoy digging into a spreadsheet to find cost & process flow efficiency gains, you will thrive here.

• Bachelor's degree in Business Administration, Supply Chain Management or a related field.
• 3-5+ years in Business Analysis, Data Analytics or Supply Chain Management.
• Strong analytical and problem-solving skills. System-thinker. Ability to explain complex data to non-technical stakeholders; a \"detective\" mindset.
• Advanced in Excel and/or Google Sheets. Proficient in data visualisation tools (Power BI, Tableau and/or Looker). Experience with database querying or data automation and advanced analytics is desirable and considered a significant advantage.
• Experience with process mapping tools (Visio, Lucidchart) and ERP systems (SAP, Oracle and/or others).
• Ability to work effectively in a cross-functional team environment.
• Proficiency in English, and knowledge of any additional European language is a plus.

Join our well-structured and consolidated team at KitchenAid, where collaboration and excellence are deeply valued. You'll thrive in an international environment offering global career opportunities. Enjoy a supportive team spirit and positive atmosphere that fosters growth and innovation. Embrace agile working practices and immerse yourself in our vibrant international culture, becoming a true KitchenAid'er who contributes to our collective success

The Business Analyst will report to the Head of Supply Chain and will be based at the KitchenAid EMEA headquarters in Brussels Area.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.