Key Account Manager

As a Key Account Manager Open Market, you will be responsible for managing and developing key accounts within the Belgian open market, including retailers, distributors and e-commerce players. You will play a key role in expanding market share, strengthening partnerships and ensuring successful product launches and in-store execution.

Key Responsibilities

• Manage and develop a portfolio of key open market accounts (retailers, distributors, e-commerce partners)

• Drive sell-in and sell-out performance across assigned accounts

• Develop and execute joint business plans with key partners

• Negotiate commercial agreements, pricing, promotions and product listings

• Ensure successful product launches and go-to-market execution

• Coordinate with marketing, supply chain and sales operations teams to ensure optimal product availability and visibility

• Monitor market trends, competitor activity and retail performance

• Analyse sales data and KPIs to optimize account performance

• Build strong, long-term relationships with key decision-makers

• Ensure accurate forecasting and reporting through CRM and internal tools

Profile & Requirements

• Minimum 3 years of experience as a Key Account Manager or similar commercial role

• Proven experience in the consumer electronics, smartphone or telecom sector

• Strong understanding of the Belgian open market retail landscape

• Experience working with indirect sales channels and distribution partners

• Strong negotiation and analytical skills

• Results-driven mindset with a strong commercial acumen

• Ability to manage multiple stakeholders and priorities

• Excellent communication and presentation skills

• Fluent in English, French and Dutch is a strong advantage

• Proficient in MS Excel, PowerPoint and CRM tools