About this Work Area
We build life-long relationships with customers and stimulate turnover growth.
We ensure the IKEA customer experience policy is applied optimally.
Our knowledge of the range helps us achieve this, which we continually expand to ensure our customers leave the store with a positive feeling and return more often in the future.
A Day in Your Life with Us
You will guide, coach and inspire the Fulfilment Integration team, collaborating closely with Fulfilment Operations.
- Foster a supportive work environment emphasizing communication, flexibility and a performance-driven culture while valuing diversity, inclusion and well-being.
- Lead Fulfilment Integration by executing commercial activation, range changes and operational forecasting within the unit.
- Actively involve the Management Team, and support the Fulfilment Manager in the growth of Fulfilment in the unit and area.
- Secure competence building, development and succession in the area of Fulfilment.
- Be responsible for end-to-end supply, range and unit capacity planning and stock accuracy management in the unit.
- Proactively work to optimize stock structure, reducing avoidable stock and ensuring healthy capacity utilization and low costs by working with store and matrix partners.
- Lead the implementation of unit Fulfilment solutions to ensure correct use of systems to improve efficiency and cost saving.
Profile:
You will be enabling efficient operations by leading, coaching and developing the Integration team, co-operating with supply chain partners and securing correct replenishment of the unit.
Additionally, you will secure an excellent commercial planning and execution by actively working together with unit commercial partners.
You will be responsible for securing the agreed availability goals and correct stock structure for the unit.
We believe in this role, you recognise yourself if you are;
- Eager to understand key performance measurements for business planning and monitoring.
- Experienced in unit fulfilment dynamics and their influencing factors.
- Familiar in developing business strategies and consistently delivered results in your previous role(s).
- Demonstrate effective collaboration and co-creation skills, valuing an environment of teamwork and innovation.
- Acted as an influential bridge between different departments or stakeholders, ensuring engagement, alignment of goals and smooth integration of processes.
- Experienced in the areas of forecasting, range management, stock accuracy, stock structure and sales steering.
- Enthusiastic about applying strategic, tactical and operational analysis to enhance customer satisfaction and business improvements.
As a future leader of our organisation, we expect;
- Very good knowledge of different leadership styles and how to adapt it according to needs and different situations.
- Ability to lead and coach based on performing and delivering while learning and developing.
- Strong change management skills.
- Good communication and negotiation skills with the ability to build relationships across the organisation.
- Ability to manage a high-volume and vibrant retail business in a fast-changing omnichannel environment and to make things happen with flexibility in collaboration with different stakeholders.
- Passionate about people and having a strong belief in the individual potential to develop.
- Ability to give and take responsibility and empower colleagues to be entrepreneurial.
- Inspired by the IKEA vision, IKEA Leadership, IKEA Culture & Values and actively work according these guidelines.
We work in a country and global structure where English is the default language to communicate and share ideas with each other.
Benefits
We offer competitive remuneration, eco-vouchers, end-of-year bonus, holiday pay and sector premiums.
An additional allowance if you come by bike. Private leasing of an electric bike, we are happy to give you a boost.
Comprehensive hospitalisation insurance, private accidents insurance, pension savings and a leave savings plan.
We also offer extra-legal holidays, seniority holidays and for full-time colleagues six extra days off.
A canteen where you can eat delicious food at very democratic prices.
IKEA Tack Loyalty reward, an additional deposit into your retirement savings based on our global results and your loyalty to IKEA.
ONE IKEA Bonus: an additional bonus based on your shop's results.
IKEA Benefits at work: a portal offering great discounts for well-known stores and brands.
IKEA staff discount 15% on all your purchases.
Team outings & staff parties, because togetherness is very important to us.
A nice extra in case of legal cohabitation/marriage/birth/retirements to celebrate these beautiful moments.
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Solliciteren