IT Technical Specialist

Job Summary

This role involves overseeing the technical aspects of our organization, including IT infrastructure, applications, and operating systems. The ideal candidate will have strong analytical skills, be solution-oriented, and possess excellent customer service skills to assist users with their IT problems.

Main Responsibilities

• Oversight of various IT aspects, including hardware, network infrastructure, applications, and operating systems.
• Handholding, troubleshooting, and supporting Internet Banking Customers.
• Updating KYC files and resolving software and hardware problems.

Required Skills and Qualifications

• Bachelor's degree in IT or prior work experience in IT support, helpdesk, or service desk environments.
• Fluency in English is a must; knowledge of Dutch is an added advantage.

Benefits

• An attractive salary depending on experience.
• A competitive package, including training opportunities.
• A challenging position that offers good work-life balance.