Business Process Analyst

Location

Brussels Capital Region, Belgium — Hybrid

Contract

Permanent (CDI)

Sector

Banking / Financial Services / Regulated environment

Experience

4 to 8 years — ideally 5–6 years of relevant experience

Language

French and/or Dutch + English (fluent)

Start date

As soon as possible — operational continuity context

ROLE OVERVIEW

As a Business Process Analyst, you will play a central role in analyzing, modeling and improving end-to-end business processes within a banking environment. You will work hands-on with BPMN 2.0 notation on an existing process repository, ensuring continuity, quality and governance of process documentation.

You will work closely with business stakeholders across operations, compliance and IT teams — facilitating workshops, challenging assumptions and translating business needs into clear, actionable process models.

This is a hands-on delivery role. BPMN modelling is the core of this position — not a peripheral skill. You will model processes yourself, work directly on the repository and own your deliverables end-to-end.

KEY RESPONSIBILITIES

• Analyze, document and challenge existing business processes (AS-IS)
• Design and model optimized target processes (TO-BE) in BPMN 2.0
• Full command of pools, lanes, gateways, events and message flows
• Work directly within the existing process repository
• Ensure consistency, quality and governance of process models
• Facilitate process workshops and align stakeholders on process design
• Comfortable challenging business stakeholders constructively
• Identify operational inefficiencies, risks and control gaps
• Translate business requirements into clear functional documentation
• Support implementation, testing and continuous improvement initiatives
• Contribute to process governance and documentation standards
• Collaborate closely with business, IT and compliance teams

REQUIRED PROFILE

Core competency — BPMN (non-negotiable)

• Hands-on BPMN 2.0 modelling — you model yourself, not just supervise
• Strong experience with AS-IS / TO-BE process design
• Proven use of a structured modelling tool:
• ARIS, Signavio, Enterprise Architect, Adonis, Camunda or equivalent
• Experience working within a shared process repository
• Deep knowledge of BPMN constructs: pools, lanes, gateways, events, message flows

Experience & seniority

• 4 to 8 years of experience in Business Process Analysis
• Ideally 5–6 years — autonomous, hands-on and delivery-oriented
• Proven ability to step into an ongoing mission and deliver in continuity
• Master's degree in Economics, Management, Engineering, Computer Science or equivalent

Sector & environment

• Experience in Financial Services, Banking, Insurance or regulated environments is a strong asset
• Payments, back-office operations, compliance-driven environments are particularly relevant
• Familiarity with process governance frameworks is a plus
• Comfortable working in complex, multi-stakeholder environments

Mindset & soft skills

• Structured, rigorous and delivery-oriented
• Capable of facilitating workshops and challenging stakeholders constructively
• Strong documentation discipline — quality of output matters
• Autonomous, able to take ownership without constant direction
• Fluent in English and French and/or Dutch

NICE TO HAVE

• Experience in Banking, Payments or Back-office operations
• Exposure to regulatory or compliance-driven process reviews
• Knowledge of process governance frameworks (APQC, etc.)
• Agile or iterative delivery environment experience

What We Offer

• A challenging role in a dynamic and growing consulting company
• Exposure to high-impact transformation programs
• International and multicultural environment
• Continuous training and certification opportunities
• Competitive salary package aligned with your experience
• Clear career development paths
• Opportunity to contribute actively to the growth of the company

Good work. Real impact. Great people. Sound like you? Let's talk.