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Business Process Analyst

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Business Process Analyst

Location Brussels Capital Region, Belgium — Hybrid Contract Permanent (CDI) Sector Banking / Financial Services / Regulated environment Experience 4 to 8 years — ideally 5–6 years of relevant experience Language French and/or Dutch + English (fluent) Start date As soon as possible — operational continuity context ROLE OVERVIEW As a Business Process Analyst, you will play a central role in analyzing, modeling and improving end-to-end business processes within a banking environment. You will work hands-on with BPMN 2.0 notation on an existing process repository, ensuring continuity, quality and governance of process documentation. You will work closely with business stakeholders across operations, compliance and IT teams — facilitating workshops, challenging assumptions and translating business needs into clear, actionable process models. This is a hands-on delivery role. BPMN modelling is the core of this position — not a peripheral skill. You will model processes yourself, work directly on the repository and own your deliverables end-to-end. KEY RESPONSIBILITIES Analyze, document and challenge existing business processes (AS-IS) Design and model optimized target processes (TO-BE) in BPMN 2.0 Full command of pools, lanes, gateways, events and message flows Work directly within the existing process repository Ensure consistency, quality and governance of process models Facilitate process workshops and align stakeholders on process design Comfortable challenging business stakeholders constructively Identify operational inefficiencies, risks and control gaps Translate business requirements into clear functional documentation Support implementation, testing and continuous improvement initiatives Contribute to process governance and documentation standards Collaborate closely with business, IT and compliance teams REQUIRED PROFILE Core competency — BPMN (non-negotiable) Hands-on BPMN 2.0 modelling — you model yourself, not just supervise Strong experience with AS-IS / TO-BE process design Proven use of a structured modelling tool: ARIS, Signavio, Enterprise Architect, Adonis, Camunda or equivalent Experience working within a shared process repository Deep knowledge of BPMN constructs: pools, lanes, gateways, events, message flows Experience & seniority 4 to 8 years of experience in Business Process Analysis Ideally 5–6 years — autonomous, hands-on and delivery-oriented Proven ability to step into an ongoing mission and deliver in continuity Master's degree in Economics, Management, Engineering, Computer Science or equivalent Sector & environment Experience in Financial Services, Banking, Insurance or regulated environments is a strong asset Payments, back-office operations, compliance-driven environments are particularly relevant Familiarity with process governance frameworks is a plus Comfortable working in complex, multi-stakeholder environments Mindset & soft skills Structured, rigorous and delivery-oriented Capable of facilitating workshops and challenging stakeholders constructively Strong documentation discipline — quality of output matters Autonomous, able to take ownership without constant direction Fluent in English and French and/or Dutch NICE TO HAVE Experience in Banking, Payments or Back-office operations Exposure to regulatory or compliance-driven process reviews Knowledge of process governance frameworks (APQC, etc.) Agile or iterative delivery environment experience What We Offer A challenging role in a dynamic and growing consulting company Exposure to high-impact transformation programs International and multicultural environment Continuous training and certification opportunities Competitive salary package aligned with your experience Clear career development paths Opportunity to contribute actively to the growth of the company Good work. Real impact. Great people. Sound like you? Let's talk.

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